Delivery

The delivery charge is calculated after you have finally decided on the products that you wish to purchase.  It is based partly on the total weight of the selected products and their packaging and partly on the cost of the packaging, so size can have an effect. The table below gives a guideline to our pricing structure, however if you require more details please contact our customer service team on 0845 3131490.

WEIGHT

Mainland UK

Highlands & Islands

Europe

USA

Rest of the World

Up to 500gms

£3.50

£4.50

£9.95

£14.95

£15.95

Up to 1kg

£4.30

£5.50

£13.95

£19.95

£21.95

Up to 1.5kg

£4.95

£6.50

£19.95

£23.95

£32.95

Up to 5kg

£5.95

£8.00

£25.00

£38.95

£45.95

Over 5kg

£6.95

£9.95

£35.00

£43.95

£55.95

Delivery to any other location can be quoted for by telephoning 0845 3131490 between the hours of 9 to 5 GMT. If there are any problems with your delivery, we will notify you immediately.

Please note that every delivery must be signed for so it may be worth choosing a delivery address where this is feasible.

Your purchases should arrive with you between 1 and 3 days from the date we process your order, if the product is in stock, however for out of stock items delivery may take 7 to 10 days.  If there is an unacceptable delay in the despatch process, we can offer you a full refund.

Our products make ideal gifts, and it is very easy to specify a different delivery address and billing address on the order form at the checkout.

Payment

We accept Visa, Delta, MasterCard, Solo, Maestro and American Express.  See ‘My details’ and ‘Privacy’ for reassurance of the safety and security of our service.